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How Do I Claim an Item in the Store?

Claiming something from the Roshtein Store is easy. Here’s how it works, step by step:

  1. Browse the Store
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    Head to the Store page and look through the current items. Use the filters or search bar if you’re looking for something specific.
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  2. Pick the reward you want
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    Click on the item to see its details, cost, and whether it’s still in stock.
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  3. Check your balance
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    Make sure you have enough points or the correct currency required for that item.
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  4. Redeem the item
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    Hit the redeem button and confirm your choice. This spends the points instantly, so double check before you click.
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  5. Your request goes to moderation
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    Every claim is reviewed to confirm eligibility and prevent multi-account or fraudulent redemptions. This usually doesn’t take long.
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  6. Wait for approval
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    Once the item is approved, you’ll get a notification.
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    • Digital rewards and account credits are usually handled quickly.

    • Physical items may require extra info and will follow standard shipping procedures.
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  7. Receive your reward
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    After approval, your prize will be delivered or credited depending on what you redeemed.

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