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How Do I Claim an Item in the Store?

Updated this week

Claiming something from the Roshtein Store is easy. Here’s how it works, step by step:

  1. Browse the Store
    Head to the Store page and look through the current items. Use the filters or search bar if you’re looking for something specific.

  2. Pick the reward you want
    Click on the item to see its details, cost, and whether it’s still in stock.

  3. Check your balance
    Make sure you have enough points or the correct currency required for that item.

  4. Redeem the item
    Hit the redeem button and confirm your choice. This spends the points instantly, so double check before you click.

  5. Your request goes to moderation
    Every claim is reviewed to confirm eligibility and prevent multi-account or fraudulent redemptions. This usually doesn’t take long.

  6. Wait for approval
    Once the item is approved, you’ll get a notification.

    • Digital rewards and account credits are usually handled quickly.

    • Physical items may require extra info and will follow standard shipping procedures.

  7. Receive your reward
    After approval, your prize will be delivered or credited depending on what you redeemed.

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