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I Didn’t Receive My Prize — What Should I Do?

Updated this week

If your prize didn’t appear, first refresh the page and check your Roshtein.com balance. Rosh Coins, Roshies, and Kick Points are usually credited instantly. For external rewards, make sure you followed the claim instructions correctly. If you still don’t see your reward:

  • Take a screenshot of your Wheel result.

  • Contact Support via the HelpDesk or Discord.

  • Include your username so moderators can verify and resolve it quickly.

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